Delivery Time & Cost

At The Living Urn, we like to keep things simple...

Standard Uk Mainland delivery

Cost - £8 Duration - 2/3 working days

Please Note Scotland, Northern Ireland & Europe will take longer to deliver

We only believe in using reputable and trusted couriers so that products arrive in pristine condition. If we receive your order before 2pm, we'll ship your product on the same day. Our delivery times on most items are 2 – 3 working days depending on your location. Our promise is to always try and dispatch products as promptly as possible.

Damages

On the very rare occasion that a product did not arrive in pristine condition, we request that you refuse delivery and not sign for them. Please notify us within 2 working days of the damages and we aim to re-deliver within 3 – 5 working days, depending on availability and location.

Please Note Scotland, Northern Ireland & Europe will take longer to deliver.

Returns

Have you changed your mind about the products you have received? Please let us know within 3 working days of receiving the order. Any postage costs for the return would be your (customer) responsibility.